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bfleming68

110 Posts

Posted - 08/18/2008 :  11:43:14 AM
Anyone here have advise on who to use and not to use. I had a file with Commercial Lending Capital...NEVER GIVE THEM YOUR FILE! They called my customer and told him to cut us out to save money...
75%-70% purchase, investor, mixed use,
EMScommercial

5138 Posts

Posted - 08/18/2008 :  12:11:29 PM
wow... that's yet another bad news post for that company....
Bruce Holler

93 Posts

Posted - 08/18/2008 :  4:17:27 PM
I never call my client's borrower, and this is Acupen's policy too.
We offer great service good rates on commercial properties from 100k to 5,000,000.
Choice of arms, fully fixed, and amort to 30 yrs.
brad.easter

696 Posts

Posted - 08/19/2008 :  08:59:33 AM
quote:
Originally posted by bfleming68

Anyone here have advise on who to use and not to use. I had a file with Commercial Lending Capital...NEVER GIVE THEM YOUR FILE! They called my customer and told him to cut us out to save money...
75%-70% purchase, investor, mixed use,



Call me on this. That is not our company's policy. I would bet there is much more to this story. The only time contact is made directly to the client is after the deal has been approved and the broker hasn't responded after 60 days. The NCND clause is in the term sheet you signed and returned to us with your client's acceptance of the deal.

Seriously, call me.
brad.easter

696 Posts

Posted - 08/19/2008 :  09:06:55 AM
quote:
Originally posted by Deushe

Wish I knew you before you submitted the deal. I would told you that they broker deals.


Commercial Lending Capital, Inc. is a direct commercail real estate lender. All loan documents and funding occurs in the name of the company. Loan decisions are made in the corporate office with no requirements to go outside for approvals.

People that can not back-up their claims hide behind moronic and tasteless screen names.
markapex

346 Posts

Posted - 08/19/2008 :  11:09:53 AM
We can do mixed use properties and are a direct lender.

Apex Mortgage is a commercial mortgage portfolio lender owned by First Trust Bank, FDIC. We are a small balance lender doing loans from $25,000 to $750,000 in 42 states. Our terms run to a max of 25 years, fixed or ARM with no balloons or lock-outs. We offer brokers the ability to earn 2 points in YSP.

While we are not a hard money lender, most of our deals are in the 575 to 660 credit score range.

We underwrite, process, close and service all of our loans. We never send files out to another company for any reason.

Mark Langman
Apex Mortgage
800-262-2739, ext. 221
215-283-8885 fax
mlangman@apexmtg.com
www.apexmtg.com
Mortgage Recruit

175 Posts

Posted - 08/19/2008 :  11:16:25 AM
A very god place to start is to call John Thompson at 727-475-8055
PinnaclePeters

1116 Posts

Posted - 08/19/2008 :  2:38:56 PM
What state is this property located in?
What is the nature of the commercial component of this property?
What loan size are we talking about?
brad.easter

696 Posts

Posted - 08/19/2008 :  4:07:52 PM
Here is the information from my perspective. Many of you have become familiar with me from the many posts I have made to this forum. I don’t blow smoke and I won’t tell you what you want to hear. I’ll tell you the truth!

The broker on this deal, whose real name is not Bruce Flemming contacted me on July 10 regarding a mixed-use commercial purchase transaction. The sale price was to be $3.95MM. The seller was "gifting" equity of $1.45MM and the loan amount was to be $2.5MM. I informed “her” that this was not an acceptable structure for a commercial real estate loan. The borrower must have a minimum of 10% investment and in today’s credit market the number would be closer to 20%.

We had a few phone conversations regarding the transaction and how it could be structured. I even suggested looking at SBA. We emailed back and forth and then no response to my inquiries about the status of the submission. At this same time she went to our website and posted a quick scenario and was assigned an AE that had no idea of the previous conversations I had with this woman.

She went around me, and submitted directly to the corporate office. Let me state that again…she went around me and submitted the deal direct to an internal, unseasoned AE. The very thing she accuses my company of doing to her, she did to me! The deal was approved based upon the submitted information.

Here’s where it gets interesting. This is the information I received from our operations department.

"This woman held a signed term sheet hostage until we agreed to sign her fee agreement, which we would not. (She wanted CLC to agree to compensate her even if the loan did not fund!) The borrower called our offices several times asking why we had not proceeded. When we advised, he contacted the seller. Come to find out, the broker had landed another offer at a higher rate paying 1 more point AFTER the client executed our term sheet. So all of a sudden seller and broker were gunning against CLC and trying to convince the borrower not to proceed with us so they could make another 25K. So I talked to the borrower, explained we had a signed contract and what that meant to him. When the broker found out the borrower was going to proceed anyways, she sent me an email telling me to, (and I quote) go f*#k myself and to kiss her ***."

"Once broker realized I would not allow her to be party to this deal, she tried to back-track, and I refused to let her be a party. That’s the moral. I told her if she continued to berate our employees that I would file charges for harassment. Make sense? No one wants to be spoken to that way, and frankly I can’t let employees of CLC be spoken to that way. I also told her I was filing a complaint with the DRE for her conduct. I have no idea who Bruce Flemming is, as I’ve never spoken with him in my life."

So please understand that CLC did not go around the broker. The borrower called our offices asking why we were not going ahead with the deal. The broker shopped for another deal, at a higher rate to double the commission on a cash strapped borrower. Turns out the client didn’t have the funds to close the deal anyway. So everyone involved lost out. The seller now has had his property off the market for several weeks. The borrower was misled by an inept residential broker trying to play in the commercial world. I lost the time I spent time trying to educate this person about how the deal could be done when I could have been sourcing other loans. The internal guy in our office lost-out on a deal after he was lied to by this broker telling him that she didn’t have a CLC contact.

No, bflemming68, you didn’t lose money because of Commercial Lending Capital. You lost money because you were dishonest and got caught.

ALWAYS, do what is right for the client. ALWAYS!
KHufford

6002 Posts

Posted - 08/19/2008 :  4:25:41 PM
Glad you cleared that up Brad, sounds like another idiot, incappable "commercial" broker screwing up a the deal trying to get rich.
brad.easter

696 Posts

Posted - 08/19/2008 :  4:45:56 PM
There may be more to the story. Stay tuned!
bfleming68

110 Posts

Posted - 08/19/2008 :  5:18:36 PM
Now after we send you all communication from the borrower, seller, broker and this Nicole...we can really clear this up right? I will personally make sure the facts of this entire transaction are clear to everyone. Do I need to post emails from all parties from date to date to ensure this? Let me know. I have all communication from us, borrower, Nichole, submission, threats, degrading remarks because our customer would not send deposit in three hours after sending term sheet. Nicole can provoke anyone to defend themselves..she is a total low life with a mouth like a biker chick! I will copy and paste every email here for all of us to have a few.
brad.easter

696 Posts

Posted - 08/19/2008 :  5:27:48 PM
quote:
Originally posted by bfleming68

Now after we send you all communication from the borrower, seller, broker and this Nicole...we can really clear this up right? I will personally make sure the facts of this entire transaction are clear to everyone. Do I need to post emails from all parties from date to date to ensure this? Let me know. I have all communication from us, borrower, Nichole, submission, threats, degrading remarks because our customer would not send deposit in three hours after sending term sheet. Nicole can provoke anyone to defend themselves..she is a total low life with a mouth like a biker chick! I will copy and paste every email here for all of us to have a few.



We are working this out offline. I will let you all know the results when all documentation has been received and reviewed. As always there is more to the story when you start peeling the onion. I am in the middle of this and trying to figure out the whole story.

Again, stay tuned.
brad.easter

696 Posts

Posted - 08/21/2008 :  12:20:51 AM
After reviewing copies of 25 emails from the broker and from our server (which we have to archive by law), my position has not changed. The client got shafted by an inexperienced, greedy, foul mouthed broker that preyed on a client that trusted her through a church affiliation. The client didn't have funds to close and never did.

The situation could have been avoided with better communication from our company, but I was cut-out by the broker and was not aware of the situation until the OP slammed my company.

This situation is resolved. The client does not owe CLC anything and we NEVER collected any fees for the 20+ man-hours of work on this file.

We will ALWAYS do what is right for the client, ALWAYS!
KHufford

6002 Posts

Posted - 08/21/2008 :  12:35:10 AM
Brad, I know we have had our squabbles, but kudos on handling this thread so profesionally.

Many before you that have come under attack end up looking like fools after they get so defensive and refuse to actually resolve the issue or explain what happened in a precise way, they instead start name calling and get all pissed off.

You could have flown off the handle and really damaged your credebilty, but if your side is in fact true I think you helped your cause alot and saved face.

What you describe happens very often: An idiot rookie broker screw everything up, especially the lines of communication, which I believe to be the most important part of a commercial transaction; communication.

When that happens they usually backlash and claim all the sudden out of nowhere they got "ripped off" or "their client was stolen".


bfleming68

110 Posts

Posted - 08/21/2008 :  04:29:17 AM
We will continue to advise Brokers not to have trust in Commercial Lending Capital! Your Chief Executive, Nicole Ferguson, is a complete disgrace to her profession. And as you commented on the telephone to me “she is a B…”
Anyone interested in viewing emails accordingly, please let me know, we have them saved by DATE so everyone is clear just when and how Nicole Ferguson provoked our Broker to get ‘pissed’ off…justifiably. Are you telling me you know, how you put it, “church goers” that never gets pissed or swears? Stick to your story and we will keep ensuring Brokers of the truth.
You stated CLC would not call clients for 60 days? How would defend your case on this particular matter after reading the email? And to accuse me personally of some religious motive to claim my customer!!! That alone is SICK. I wont even lower my self to defend that statement. How does Nicole get away with calling a broker by “Hey Lady” like a smart as..belitting a broker for asking about a customers concern, and calling a customer? Are you telling everyone here that your so called professional Chief Executive can belittle individuals, slander their name, and aggressively ‘cut’ out a broker because she has issue’s with ‘Power’ and too much ‘Pride’ to answer a customers concern?
Since we are too busy to continue to go back and fourth here at the post…. Our calendar will be marked every month to post our advise on using CLC.
Come on Brad...a third grader could read those emails and actually understand how the entire situation is a total disgrace, Commerical Lending Capital has a Chief Executive that is a total Nut, anger was Anger was provoked justifiably, and Commercial Lending Capital called the customer and demanded him to ‘cut’ the broker out. She continued to email him aggressively telling him we were nothing but a bunch of losers???? Is this professional, Brad?

Dear Brokers, Allow Commercial Lending Capital to belittle you, tell you how unprofessional and dumb you are, slander your name, accuse you of having religious motives … because they caught wind that the buyer is religious! You must allow this aggressive power controlling Chief Executive demand her way into your clients loan by emailing your client, calling your client and telling them that without HER and HER alone they will not get financed after she pissed you off! Just do not and I mean do not get angry and swear at them because they will justialby call your client and belittle your company and your name even more…and try to ‘cut’ you out as they tell the customer that YOU only spent 10 hours on the file and they have spent 20…
Now Nicole…since you emailed our last post to our customer and thought you “told’ on us. We will save you time and email it first!
Brad, have a nice day and dont get too worked up to defend your case. Our calendar is set monthly to give our opinion.
U812

390 Posts

Posted - 08/21/2008 :  05:54:30 AM
quote:
Originally posted by brad.easter

After reviewing copies of 25 emails from the broker and from our server (which we have to archive by law), my position has not changed. The client got shafted by an inexperienced, greedy, foul mouthed broker that preyed on a client that trusted her through a church affiliation. The client didn't have funds to close and never did.

The situation could have been avoided with better communication from our company, but I was cut-out by the broker and was not aware of the situation until the OP slammed my company.

This situation is resolved. The client does not owe CLC anything and we NEVER collected any fees for the 20+ man-hours of work on this file.

We will ALWAYS do what is right for the client, ALWAYS!



I'm amazed that a professional lender that specializes in Commercial Mortgages / Transactions did 20+ hours worth of work on a file before finding out that the borrower didn't have the funds needed to close.
johnnyboy38109

3065 Posts

Posted - 08/21/2008 :  06:13:24 AM
quote:
Originally posted by U812

quote:
Originally posted by brad.easter

After reviewing copies of 25 emails from the broker and from our server (which we have to archive by law), my position has not changed. The client got shafted by an inexperienced, greedy, foul mouthed broker that preyed on a client that trusted her through a church affiliation. The client didn't have funds to close and never did.

The situation could have been avoided with better communication from our company, but I was cut-out by the broker and was not aware of the situation until the OP slammed my company.

This situation is resolved. The client does not owe CLC anything and we NEVER collected any fees for the 20+ man-hours of work on this file.

We will ALWAYS do what is right for the client, ALWAYS!



I'm amazed that a professional lender that specializes in Commercial Mortgages / Transactions did 20+ hours worth of work on a file before finding out that the borrower didn't have the funds needed to close.



I was wondering if anyone but me caught that.

Kinda injects doubt into CLC's story. If they're so professional, upright, and experienced there's no way they'd have blown 20 hours on a file without evidence of the required funds. 20 hours and no funds to close? Took you 20 hours to find that out? If I had an originator that blew 20 hours of his/her time on a purchase deal without having proof of funds, I'd have a serious sit-down with them.
johnnyboy38109

3065 Posts

Posted - 08/21/2008 :  06:33:58 AM
quote:
Originally posted by brad.easter

quote:
Originally posted by Deushe

Wish I knew you before you submitted the deal. I would told you that they broker deals.


Commercial Lending Capital, Inc. is a direct commercail real estate lender. All loan documents and funding occurs in the name of the company. Loan decisions are made in the corporate office with no requirements to go outside for approvals.

People that can not back-up their claims hide behind moronic and tasteless screen names.




This little jewel of a response/insult further destroys your credibility.

When there's a dispute like this the truth is usually somewhere in the middle. The originator probably has some culpability, and your own folks maybe could have handled it better.......and that's okay, its a stressful time for all of us.

What amazes me that you folks on the supposed "service" end cannot ever realize is this:

when something like this happens it affords a great opportunity for you to show everyone else how you'll respond generally. You can respond by being only factual in your responses and appearing to be reasonable, deliberate, and approachable, calm. Or you can add in a few personal shots and call someone a moron and say they use tasteless screen names. I dont see anything tasteless in his/her screen name.

FWIW, you've completely destroyed your credibility when you resort to personal shots. You post this stuff here so your presence here is obviously of some import, then you insult the poster and somehow think that's an adequate response? People on your end get on here after hearing of a complaint and kick and scream like some spastic appraiser over a comp check thread instead of methodically addressing the issue like a reasonable adult, then start shelling out insults. And it turns off everyone uninvolved. And your ilk never understands it, and never will. Thats why you go out of business routinely............bad decision making. I think both you and your company are arrogant and obtuse......good luck with that. They'd have been much better off having someone with more polish addressing this issue.

Put it to you this way:

even if the poster were completely wrong a(probably isnt) and you were completely right (not buying that, either), there's no way I'd ever send you anything, because the image you put forth is that your company is belligerent.


Your responses tell everyone how you'll act under pressure, and it appears you/your company will fold in the crunch.




bfleming68

110 Posts

Posted - 08/21/2008 :  06:42:21 AM
I was wondering if anyone would catch that! Insulting the screen name, Nicely put. Thanks!
johnnyboy38109

3065 Posts

Posted - 08/21/2008 :  06:48:31 AM
quote:
Originally posted by brad.easter

Here is the information from my perspective. Many of you have become familiar with me from the many posts I have made to this forum. I don’t blow smoke and I won’t tell you what you want to hear. I’ll tell you the truth!

The broker on this deal, whose real name is not Bruce Flemming contacted me on July 10 regarding a mixed-use commercial purchase transaction. The sale price was to be $3.95MM. The seller was "gifting" equity of $1.45MM and the loan amount was to be $2.5MM. I informed “her” that this was not an acceptable structure for a commercial real estate loan. The borrower must have a minimum of 10% investment and in today’s credit market the number would be closer to 20%.

We had a few phone conversations regarding the transaction and how it could be structured. I even suggested looking at SBA. We emailed back and forth and then no response to my inquiries about the status of the submission. At this same time she went to our website and posted a quick scenario and was assigned an AE that had no idea of the previous conversations I had with this woman.

She went around me, and submitted directly to the corporate office. Let me state that again…she went around me and submitted the deal direct to an internal, unseasoned AE. The very thing she accuses my company of doing to her, she did to me! The deal was approved based upon the submitted information.

Here’s where it gets interesting. This is the information I received from our operations department.

"This woman held a signed term sheet hostage until we agreed to sign her fee agreement, which we would not. (She wanted CLC to agree to compensate her even if the loan did not fund!) The borrower called our offices several times asking why we had not proceeded. When we advised, he contacted the seller. Come to find out, the broker had landed another offer at a higher rate paying 1 more point AFTER the client executed our term sheet. So all of a sudden seller and broker were gunning against CLC and trying to convince the borrower not to proceed with us so they could make another 25K. So I talked to the borrower, explained we had a signed contract and what that meant to him. When the broker found out the borrower was going to proceed anyways, she sent me an email telling me to, (and I quote) go f*#k myself and to kiss her ***."

"Once broker realized I would not allow her to be party to this deal, she tried to back-track, and I refused to let her be a party. That’s the moral. I told her if she continued to berate our employees that I would file charges for harassment. Make sense? No one wants to be spoken to that way, and frankly I can’t let employees of CLC be spoken to that way. I also told her I was filing a complaint with the DRE for her conduct. I have no idea who Bruce Flemming is, as I’ve never spoken with him in my life."

So please understand that CLC did not go around the broker. The borrower called our offices asking why we were not going ahead with the deal. The broker shopped for another deal, at a higher rate to double the commission on a cash strapped borrower. Turns out the client didn’t have the funds to close the deal anyway. So everyone involved lost out. The seller now has had his property off the market for several weeks. The borrower was misled by an inept residential broker trying to play in the commercial world. I lost the time I spent time trying to educate this person about how the deal could be done when I could have been sourcing other loans. The internal guy in our office lost-out on a deal after he was lied to by this broker telling him that she didn’t have a CLC contact.

No, bflemming68, you didn’t lose money because of Commercial Lending Capital. You lost money because you were dishonest and got caught.

ALWAYS, do what is right for the client. ALWAYS!







I dont know what mileage you think you're getting out of saying it was submitted to an "internal, unseasoned AE", either..................so you staff your offices with unqualified personnel to address scenario questions?

I have to say......you are really flippant with your responses and your delivery is not cdonfidence-inspiring.
bfleming68

110 Posts

Posted - 08/21/2008 :  07:11:16 AM
They continue to email my client with threats of charging him a 3% cancellation fee with a 2.5MM loan amount!

message dated 08/19/08 12:15:46 Pacific Daylight Time, nicole.ferguson@clcnationwide.com writes:
Let’s all take a step back, simplify this a bit, and get back to the basics.  CLC is in a position to enforce the contract, and the borrower walks away with nothing more than a 3% cancellation fee.  No one wins here, because then we all get tied up in Arbitration for 6 months, the property doesn’t get sold and the borrower is ultimately the one that loses.  Hardly seems logical.
 
Or perhaps Mr. Schroeder can pay Mary a ‘finders fee’, (seeing as she did nothing more than attempt to place the loan and then burned bridges) and then finds new representation. 
 
Please let me know if this sounds suitable.  As you will notice, I have not cc’d all other 3rd parties on this email intentionally.  If a time tomorrow sounds suitable, please advise ASAP.
 
Regards,
 
Nicole Ferguson
johnnyboy38109

3065 Posts

Posted - 08/21/2008 :  07:18:25 AM
quote:
Originally posted by bfleming68

They continue to email my client with threats of charging him a 3% cancellation fee with a 2.5MM loan amount!

message dated 08/19/08 12:15:46 Pacific Daylight Time, nicole.ferguson@clcnationwide.com writes:
Let’s all take a step back, simplify this a bit, and get back to the basics.  CLC is in a position to enforce the contract, and the borrower walks away with nothing more than a 3% cancellation fee.  No one wins here, because then we all get tied up in Arbitration for 6 months, the property doesn’t get sold and the borrower is ultimately the one that loses.  Hardly seems logical.
 
Or perhaps Mr. Schroeder can pay Mary a ‘finders fee’, (seeing as she did nothing more than attempt to place the loan and then burned bridges) and then finds new representation. 
 
Please let me know if this sounds suitable.  As you will notice, I have not cc’d all other 3rd parties on this email intentionally.  If a time tomorrow sounds suitable, please advise ASAP.
 
Regards,
 
Nicole Ferguson




I have to say I am not surprised by this.
jnate

14 Posts

Posted - 08/21/2008 :  07:22:45 AM
If you have a complete package, we can underwrite, evaluate and provide LOI within 72 hours. Within acceptable loan package we can offer the following RATES & TERMS.

6.50%
5 year fixed
25 Yr Amr.

Jonathan Nathaniels
Mark One Capital
480.277.1445 Direct
U812

390 Posts

Posted - 08/21/2008 :  07:52:03 AM
quote:
Originally posted by johnnyboy38109

quote:
Originally posted by brad.easter

Here is the information from my perspective. Many of you have become familiar with me from the many posts I have made to this forum. I don’t blow smoke and I won’t tell you what you want to hear. I’ll tell you the truth!

The broker on this deal, whose real name is not Bruce Flemming contacted me on July 10 regarding a mixed-use commercial purchase transaction. The sale price was to be $3.95MM. The seller was "gifting" equity of $1.45MM and the loan amount was to be $2.5MM. I informed “her” that this was not an acceptable structure for a commercial real estate loan. The borrower must have a minimum of 10% investment and in today’s credit market the number would be closer to 20%.

We had a few phone conversations regarding the transaction and how it could be structured. I even suggested looking at SBA. We emailed back and forth and then no response to my inquiries about the status of the submission. At this same time she went to our website and posted a quick scenario and was assigned an AE that had no idea of the previous conversations I had with this woman.

She went around me, and submitted directly to the corporate office. Let me state that again…she went around me and submitted the deal direct to an internal, unseasoned AE. The very thing she accuses my company of doing to her, she did to me! The deal was approved based upon the submitted information.

Here’s where it gets interesting. This is the information I received from our operations department.

"This woman held a signed term sheet hostage until we agreed to sign her fee agreement, which we would not. (She wanted CLC to agree to compensate her even if the loan did not fund!) The borrower called our offices several times asking why we had not proceeded. When we advised, he contacted the seller. Come to find out, the broker had landed another offer at a higher rate paying 1 more point AFTER the client executed our term sheet. So all of a sudden seller and broker were gunning against CLC and trying to convince the borrower not to proceed with us so they could make another 25K. So I talked to the borrower, explained we had a signed contract and what that meant to him. When the broker found out the borrower was going to proceed anyways, she sent me an email telling me to, (and I quote) go f*#k myself and to kiss her ***."

"Once broker realized I would not allow her to be party to this deal, she tried to back-track, and I refused to let her be a party. That’s the moral. I told her if she continued to berate our employees that I would file charges for harassment. Make sense? No one wants to be spoken to that way, and frankly I can’t let employees of CLC be spoken to that way. I also told her I was filing a complaint with the DRE for her conduct. I have no idea who Bruce Flemming is, as I’ve never spoken with him in my life."

So please understand that CLC did not go around the broker. The borrower called our offices asking why we were not going ahead with the deal. The broker shopped for another deal, at a higher rate to double the commission on a cash strapped borrower. Turns out the client didn’t have the funds to close the deal anyway. So everyone involved lost out. The seller now has had his property off the market for several weeks. The borrower was misled by an inept residential broker trying to play in the commercial world. I lost the time I spent time trying to educate this person about how the deal could be done when I could have been sourcing other loans. The internal guy in our office lost-out on a deal after he was lied to by this broker telling him that she didn’t have a CLC contact.

No, bflemming68, you didn’t lose money because of Commercial Lending Capital. You lost money because you were dishonest and got caught.

ALWAYS, do what is right for the client. ALWAYS!







I dont know what mileage you think you're getting out of saying it was submitted to an "internal, unseasoned AE", either..................so you staff your offices with unqualified personnel to address scenario questions?

I have to say......you are really flippant with your responses and your delivery is not cdonfidence-inspiring.




I have to say, I was wondering the same thing when I initially read it. I actually couldn't believe that was even posted. He's essentially saying his internal support is GREEN.
jnate

14 Posts

Posted - 08/21/2008 :  07:59:20 AM
Thanks again for the reply, in order for us to do your commercial loan we must have a complete clean package (no BK's, Foreclosures, lates, poor credit) we are not that type of lender. We offer competitive rates and terms for a reason. What we can do for you is offer DIRECT LENDER financing, with easy under writing guidelines and requirements.
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